With all the diversity and inclusion conversations that have been happening over the last decade, is there anyone still out...
Blog
Learn how to have conversations that get results
Luis Gonzáles
The Fierce Approach to Accountability
Accountability, the most sought after and possibly least understood quality of any team or organization. It's often associated...
Making Better Decisions Through Collaborative Team Conversations
I am fresh off facilitating a Fierce Team Conversations training for a client, and every time I do, I am reminded of how...
THE IMPACT POLARIZING VIEWS HAVE ON TRUST
Tension and anxiety are high these days, and polarizing views can threaten the trust we have with our closest...
How to Prevent Microaggressions Against Employees with Disabilities
October is National Disability Employment Awareness Month, a time dedicated to educating the public about disability employment...
Prioritizing Soft Skills In The Workplace
There’s no doubt that teachable, measurable abilities such as technical and analytical skills are essential for success in the...
What is Microlearning: What You Need to Know & Why You Need to Be Using It
In today’s competitive world, performance is everything. But how do you ensure that performance will continue to trend upwards...
How to Talk About Politics With Your Family and Friends
Talking about politics, especially these days, can be very stressful and not to mention daunting. Add family and friends...
4 Essential Customer Service Skills You Need to Have
How would you rate your customer service skills? If you were raised in the US or have lived here long enough, you’re probably...