One of the first steps in eliminating microaggressions in the workplace is to identify and address them for what they are – unconscious biases. Undeniably, everyone has biases, no matter their background or upbringing. It’s up to corporate leaders to set a positive tone when addressing those biases so that they can improve relationships and bridge communication gaps with co-workers, colleagues, and customers.
Today, corporate leaders can look at any of the growing numbers of virtual reality (VR) and simulation tools available that recreate real-world scenarios. Through self-paced learning, these innovative technologies allow employees to test their knowledge of unconscious bias, understand how their words or actions may translate to microaggressions, and discover how to better respond and act in everyday conversations. In many cases, companies can work with these firms to create scenarios unique to their corporate environments.
In this TrainingMag article, Fierce CEO Ed Beltran discusses how, through virtual training and 3D Simulations, participants can identify unconscious biases, understand why they may be hurtful, and demonstrate effective communication.