Fierce Accountability: A desire to take responsibility for results; a bias towards action. An attitude, a personal, private, non-negotiable choice about how to live your life.
I would venture to guess that most people, when directly asked, say they want to be accountable for their actions, decisions, and commitments within their organization.
So why is accountability an issue for organizations?
First, accountability can be a messy topic, and so people avoid talking about it. Many organizations’ cultures have developed around the idea that it is easier to just not say anything. As a leader, it can seem difficult to approach the topic with those on your team who are not fulfilling their responsibilities. It can often become a blame game. Regardless, it is necessary to have the conversations.
Second, too often accountability is something we try to legislate. Accountability is not a process or a tool. It is a choice that each individual needs to make to be responsible for his or her results. You cannot make someone accountable. Effective leaders model and coach in a way that their teams choose accountability, and each member understands that this is the choice they need and want to make to be successful in their organizations.
What are your thoughts? Why is accountability such an issue?